Order Statuses

The following tables describes all possible order statuses in the Appcharge dashboard:

StatusDescription
PendingOrder created and awaiting payment confirmation.
SucceededPayment and item awarding completed successfully.
CanceledOrder was canceled manually or due to timeout.
Failed (Not charged)Order failed; player was neither charged nor awarded.
Failed (Charged)Order failed; player was charged but not awarded.
RefundedPayment was returned for this order.
Dispute openA dispute has been initiated for a specific transaction.
Evidence submittedEvidence has been submitted for the dispute.
Dispute lostDispute resolved in favor of the opposing party.
Dispute wonDispute resolved in favor of the player or merchant.
Dispute CanceledDispute was canceled by the player.