About Compliance At Appcharge

Appcharge is committed to keeping up with the latest compliance regulations and providing our publishers and players with the best security and data privacy. As part of this approach, we continuously monitor and improve our compliance program. We highly prioritize security, compliance, and data protection in every product and technology-building step. We are constantly reviewed, audited, and certificated regarding PCI level 1, SOC 2—Type 2, with all five Trust Principles: Privacy, Security, Availability, Processing Integrity, and Confidentiality. We are also reviewed by external compliance and legal advisors to be aligned with GDPR, COPPA, and CCPA. We partnered with Hub Security and EY as advisors and auditors.

PCI - level 1
Appcharge complies with the Payment Card Industry Data Security Standard (PCI DSS). Our systems are regularly audited to ensure compliance with PCI standards, and AV scans and penetration testing are conducted to identify and address vulnerabilities. Comsec and Hub Security certified us in January 2025 to comply with all the PCI level 1 requirements.

SOC 2 - Type 2
Appcharge adheres to all five SOC 2 trust principles of security, availability, processing integrity, confidentiality, and privacy. Regular audits ensure ongoing compliance with SOC 2 requirements. We engage third-party auditors Hub Security and EY to perform rigorous validations to ensure compliance. We have been certified since June 2024 and onwards.

COPPA
Appcharge adheres to the Children’s Online Privacy Protection Act (COPPA) and the management of users whose ages meet or exceed the legal age of majority. The obligations and responsibilities detailed herein are divided into two primary domains of operation: Publisher Responsibilities for White-Label Webstore Services and Appcharge Responsibilities as Merchant of Record for Checkout Transactions.

GDPR
General Data Protection Regulation (GDPR). GDPR compliance ensures the protection of EU citizens' personal data. Appcharge is committed to saving and protecting all users' private information. We've implemented measures such as data encryption and consent management. Regular audits ensure continuous alignment with GDPR requirements.
Hub Security reviews us on a yearly basis and confirms that we comply with all the GDPR requirements.

CCPA
California Consumer Privacy Act (CCPA) compliance ensures transparency and gives California residents control over their personal information​. Appcharge is committed to upholding the privacy rights granted by CCPA, including consumers’ right to know what personal data we collect and how it is used, the right to request deletion of that data, and the right to opt out of any sale of their personal information​. We’ve implemented clear notices at data collection points and in our privacy policy to fulfill CCPA’s transparency requirements, informing users about what information is collected and why​. Regular reviews of our data practices help maintain continuous alignment with CCPA requirements so we stay current with California privacy laws and uphold all related consumer protections.