Troubleshooting

Error codes

Error CodeTitleDescriptionTroubleshoot
2000BOOT_INITIALIZATIONHTTP boot request errorVerify your configurations. Ensure you have a valid publisher token and the correct environment set.
3002PURCHASE_CLOSED_AND_CANCELEDPurchase closed and canceledThe player closed the checkout window, causing both the purchase and the session to be canceled.
3003PURCHASE_FAILEDPurchase failedCheck logs or error event data to determine the reason for the failure.
1006HTTP_PRICE_POINTS_REQUESTHTTP price points request errorEnsure that at least one price point is configured.
1007HTTP_BROWSER_CONNECTIONBrowser CORS - Operation not allowedThe request was blocked due to the domain's CORS policy or Internet connection issues.

Additional errors

"Refused to connect" message in iframe

If you encounter this error when loading the checkout, we recommend running the Unity WebGL build on your custom server. Using Unity's Build and Run option may cause this issue due to the way certain versions of the Unity server handle iframe connections.