Troubleshooting

In case of a failure, the checkout will send an error message via the interface callback:

Code	Message	Data
An unique `integer` representing the error	A detailed description and explanation of what happened	A raw JSON string (if available) that may contain additional details

Available Error Codes

Error Code	Title	Description	Troubleshoot
`1000`	`HTTP_REQUEST`	HTTP request error	Check your internet connection.
`1001`	`HTTP_BOOT_REQUEST`	HTTP boot request error	Verify your configurations. Ensure you have a valid publisher token and the correct environment set.
`1002`	`HTTP_SESSION_REQUEST`	HTTP session request error	The session model may contain invalid arguments, or the configuration options may be set to a different environment.
`1003`	`HTTP_PRODUCTS_REQUEST`	HTTP products request error	There was an error retrieving product price points. Ensure you have at least one price point configured.
`1004`	`HTTP_CONSUME_REQUEST`	HTTP consume request error	Check the internet connection and publisher token. Ensure that you have passed the correct `orderId`.
`1005`	`HTTP_NON_CONSUME_REQUEST`	HTTP none-consume request error	Check your internet connection. Verify your configurations. Ensure you have a valid publisher token and the correct environment set.
`1006`	`HTTP_PRICE_POINTS_REQUEST`	HTTP price points request error	Make sure at least one price point is configured.
`2000`	`BOOT_INITIALIZATION`	Failed to initialize checkout. Check configuration values	One or more configuration values are missing or incorrect. Verify the publisher token and the environment settings.
`3000`	`PURCHASE_CANCELED`	Purchase canceled	The purchase was canceled. The player may have closed or refreshed the checkout window.
`3001`	`PURCHASE_ALREADY_CANCELED`	Purchase already canceled	A purchase that was already canceled is being re-canceled. The checkout window may have been minimized, leading to automatic cancellation.
`3002`	`PURCHASE_CLOSED_AND_CANCELED`	Purchase closed and canceled	The player closed the checkout window, causing the purchase and session to be canceled.
`3003`	`PURCHASE_FAILED`	Purchase failed	Check logs or error event data for the reason behind the failure.
`9999`	`UNKNOWN_ERROR`	An unknown error occur	If the issue persists, contact support.