In case of a failure, the checkout will send an error message via the interface callback:
| Code | Message | Data |
|---|---|---|
An unique integer representing the error | A detailed description and explanation of what happened | A raw JSON string (if available) that may contain additional details |
Available Error Codes
| Error Code | Title | Description | Troubleshoot |
|---|---|---|---|
1000 | HTTP_REQUEST | HTTP request error | Check your internet connection. |
1001 | HTTP_BOOT_REQUEST | HTTP boot request error | Verify your configurations. Ensure you have a valid publisher token and the correct environment set. |
1002 | HTTP_SESSION_REQUEST | HTTP session request error | The session model may contain invalid arguments, or the configuration options may be set to a different environment. |
1003 | HTTP_PRODUCTS_REQUEST | HTTP products request error | There was an error retrieving product price points. Ensure you have at least one price point configured. |
1004 | HTTP_CONSUME_REQUEST | HTTP consume request error | Check the internet connection and publisher token. Ensure that you have passed the correct orderId. |
1005 | HTTP_NON_CONSUME_REQUEST | HTTP none-consume request error | Check your internet connection. Verify your configurations. Ensure you have a valid publisher token and the correct environment set. |
1006 | HTTP_PRICE_POINTS_REQUEST | HTTP price points request error | Make sure at least one price point is configured. |
2000 | BOOT_INITIALIZATION | Failed to initialize checkout. Check configuration values | One or more configuration values are missing or incorrect. Verify the publisher token and the environment settings. |
3000 | PURCHASE_CANCELED | Purchase canceled | The purchase was canceled. The player may have closed or refreshed the checkout window. |
3001 | PURCHASE_ALREADY_CANCELED | Purchase already canceled | A purchase that was already canceled is being re-canceled. The checkout window may have been minimized, leading to automatic cancellation. |
3002 | PURCHASE_CLOSED_AND_CANCELED | Purchase closed and canceled | The player closed the checkout window, causing the purchase and session to be canceled. |
3003 | PURCHASE_FAILED | Purchase failed | Check logs or error event data for the reason behind the failure. |
4000 | BROWSER_DISABLED_OR_NOT_AVAILABLE | No supported browsers available | We recommend notifying players to install, enable, and update one of the browsers below. Note that most Android devices come with Google Chrome installed by default, but players can choose to disable it. - Google Chrome - Samsung Internet - Microsoft Edge - Brave - Vivaldi - Kiwi - DuckDuckGo - Yandex - Firefox |
9999 | UNKNOWN_ERROR | An unknown error occur | If the issue persists, contact support. |